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Frequently Asked Questions

Reusable Dabba tin, Cloths and Ice packs

Dabba tin

Our reusable dabba tins are made especially for us from food-grade stainless steel. They are oven and dishwasher safe and designed to be used again and again.

Got a broken tin? It happens! Just send it back to us as usual and we’ll repair it or use it to fix other broken dabbas. Nothing goes to waste!

Cloths

We wrap all of our Dabba deliveries in a brightly coloured reusable cloth. We do this for various reasons: It helps keep your food insulated, it enables us to differentiate dabbas destined for our allergy-free customers, it gives us insurance that your dabba will not come apart and spill your food and it helps you to keep your kitchen clean when unwrapping your dabba.

Some customers use them as tablecloths or oven mitts. Please return the cloths to us - we launder them and reuse them again.

Ice Packs

Our ice packs help keep your food safe while the dabba is waiting to go into your fridge. They are filled with water so there’s nothing toxic in there if there is tear and the contents need to be poured down the sink.

Our ice packs are sadly made of plastic but don’t worry, we reuse them - please send yours back to us in your dabba. Please be assured that as soon as there is a plastic-free version of the ice pack, we’ll be moving over to those.